Help & answers

Frequently Asked Questions

Quick answers for common product questions.

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Getting Started

Humanizer

Detector

Generator

Pricing and Usage

Account, Privacy & Security

Teams

Troubleshooting

Need Direct Help?

Use support channels when your question needs account-level review.

Billing support

Get help with payment, invoices, and plan questions.

Tool troubleshooting

Get help with Humanizer, Detector, and Generator behavior.

Account and security

Report access issues or account problems for guided follow-up.

Still Have Questions?

Contact support or open the tools to test behavior directly.

Contact Support Open the tools

Frequently Asked Questions

Getting Started

¿Qué es RewritelyApp?

Do I need an account to use RewritelyApp?

What is the best workflow to use the tools?

¿En qué se diferencia RewritelyApp de ChatGPT?

Humanizer

What does the Humanizer do?

Will Humanizer change my meaning?

Can I keep brand terms, names, and numbers unchanged?

Which languages does Humanizer support?

Detector

What does the Detector do?

Is the Detector a definitive verdict on whether text is AI-written?

Why can human writing be flagged as AI-like?

What should I do if my Detector score is high?

Generator

What does the Generator do?

How do I write a good prompt?

Does Generator guarantee factual accuracy?

Pricing and Usage

¿Hay un plan gratuito?

How is usage counted?

What happens if I hit my limit?

Can I cancel anytime?

Do you offer refunds?

Account, Privacy & Security

Is my content private?

Do you train models on my text?

Can I delete my account and data?

Teams

Can teams share seats and usage?

Troubleshooting

Why is my output shorter or longer than expected?

Why does Detector feel inconsistent on short text?

Why do I see repeated phrasing in generated drafts?

How do I contact support?

Need Direct Help?

Billing support

Tool troubleshooting

Account and security

Still Have Questions?