FAQ

Frequently asked, honestly answered.

Most questions about Rewritelyapp fall into five buckets: integrity, detection, pricing, data, and the product itself. Here’s our take on each.

Academic integrity

Is using Rewritelyapp cheating?

No, if you wrote the draft. Rewritelyapp polishes your writing. We won’t generate from a prompt. Every major framework, ICMJE, COPE, Common App, UCAS, most university honor codes, explicitly permits editing help. Our full stance →

Do I need to disclose Rewritelyapp use?

Depends on your institution’s policy. Many journals now require disclosure of AI tool use even for language editing. We publish ready-to-paste disclosure sentences for journals, applications, and coursework. Templates →

Detection

Will it pass Turnitin / GPTZero / Originality.ai?

In our weekly proof test, Rewritelyapp averages 95.8% across five detectors. Live table here →, updated every Monday. Individual results vary; the in-app detector preview shows your specific document’s score before you submit.

What if a new detector launches and starts flagging my paper?

If you opt in, we re-run detection on your saved documents weekly and email you if any detector starts flagging. We also update the model continuously, model changelog, and existing users get all updates free.

Pricing & billing

Do one-shot polishes auto-renew?

No. One-shot is a one-time charge. No subscription created, no card stored unless you opt in. Pricing →

Is there a student discount?

Yes. 30% off the Pro plan for verified .edu, .ac.*, or partner-university emails, applied automatically at checkout. The free tier is also unrestricted, 1,200 words / month, forever, no card. Verify your email →

Refund policy?

14-day money-back on any purchase, no questions. Email hello@rewritelyapp.com.

Data & privacy

Do you keep my documents?

Encrypted at rest, deleted 30 days after your last edit (configurable per account), and never used to train any model. Security details →

Are you GDPR compliant?

Yes. Vertex AI EU region (europe-west4), EU-hosted application layer (Cloud Run, europe-west1), DPA available for institutional buyers. Compliance details →

The product

What languages do you support?

Currently English only. The reviewer rubric and journal style guides are English-specific. We’re evaluating Spanish, Mandarin, and Portuguese for late 2026.

Can I use Rewritelyapp via API?

Yes, included on the Lab/Team plan (1,000 calls/day) or available standalone from $99/mo. Email us for keys.

Where do I report a bug or request a feature?

hello@rewritelyapp.com. Read by the founder personally. Median response time: 6 hours.